Andrew over at Domain Name Wire discusses something very near and dear to me - domain name services usability.
He suggests, as I have been for years, that the domain services industry has their collective heads up their collective asses when it comes to creating a decent experience for their customers.
I'm guilty - Domain Direct, NetIdentity, IYD - all suffer in the usability department. Domain Direct is probably the worst of the bunch - very confusing, unclear and not very welcoming, but NI and IYD aren't much better.
The good news is that we're working on it. More on that soon.
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jamessmithforum - Tue 15 Dec 2009 03:21 AM EST
ahmed100 - Tue 08 Dec 2009 06:49 AM EST
Andrew C - Fri 04 Dec 2009 09:57 PM EST
maxvoice - Mon 30 Nov 2009 06:33 AM EST
ahmed1212 - Thu 19 Nov 2009 09:20 PM EST